Hello there!
Welcome to my portfolio. My name is Ifunanya Eric, a reliable and organized Virtual Assistant with in-depth experience in administration, customer service, project management, and sales. I use my skills and work tools to ensure smooth day-to-day business operations.
Here is a breakdown of the services I offer:
✔ Administrative Tasks: Emails & calendar management, data entry, schedule meetings & appointments, file management, travel arrangement, editing, research & documentation.
✔ Customer Support: Respond to and resolve customer issues within agreed timelines. Manage inbound and outbound calls, emails, and support tickets effectively.
✔ Project Management: Help plan and track tasks to meet deadlines. Using tools like ClickUp and Trello to monitor task progress
✔ Sales: Identifying potential customers by researching and gathering prospect information using tools like Apollo and LeadIQ. Tracking leads, organizing contact details, and maintaining updated records in CRM systems. Conducting cold calls and sending cold emails to reach out to potential clients, introduce products or services, and generate interest
I’m here to help you stay organized and focused on your goals!