Hello there! Welcome to my portfolio. My name is Ifunanya Eric, a reliable and organized Virtual Assistant with over 3 years of diverse experience in administration, customer service, project management, and sales. I use my skills and work tools to make sure things are handled so my clients can focus and have a calm, easy day. Here is a breakdown of the services I offer: ▪️Administrative Tasks Emails & calendar management, data entry, scheduling meetings & appointments, file management, travel arrangement, editing, research & documentation. ▪️Customer Support Respond to and resolve customer issues within agreed timelines. Manage inbound and outbound calls, emails, and support tickets effectively. ▪️Project Management Help plan and track tasks to meet deadlines. Using tools like ClickUp, TeamGantt, and Trello to monitor task progress ▪️Sales Identifying potential customers by researching and gathering prospect information using tools like Apollo and LeadIQ. Tracking leads, organizing contact details, and maintaining updated records in CRM systems. Conducting cold calls and sending cold emails to reach out to potential clients, introduce products or services, and generate interest I’m here to help you stay organized and focused on your goals!
Project Management Tool & Project Plan
Here’s a quick look at some of the project management work I’ve done, and I used TeamGantt to stay on top of tasks, timelines, and teamwork. I crafted full project plans using TeamGantt, from start to finish. I’ve also completed training in project management and project management associates, and I’m always looking for better ways to plan, organize, and get things done.
These were the result of group efforts, and all names on the slides reflect the full team.
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Digital Marketing – Social Media Analyst Presentations
This presentation was created during my internship with Excelerate. I worked with my team to research, plan, and put together ideas on how social media can be used to grow a brand. We focused on what a social media analyst does, the tools they use, and how to measure results. I helped with research & slide content, and gave feedback on the design. These were the result of group efforts, and all names on the slides reflect the full team.
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Data Entry, Calendar, Email, Travel Itinerary & Meeting Agenda Management
Here are a few samples of the work I’ve done. From data entry to managing calendars, emails, travel plans, and creating meeting agendas. Keeping things organized and running smoothly behind the scenes is something I enjoy doing. These examples show how I handle the details that keep schedules, plans, and communication on track.
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Travel Itinerary (click to view)
My Certificates
Here are some of the certificates I’ve earned over time. They reflect the courses, training, and programs I’ve completed to grow my skills and stay sharp. I’m always open to learning something new, and these certificates are just part of that journey.
E-commerce Lead Generation Projects
LEAD GENERATION WITH APOLLO (click to view)
Some Sites for Travel Arrangement (click to view)
▪ airbnb
▪ VRBO
▪ Booking.com
▪ Yelp
▪ Priceline.com